Responsible for the processing of your personal data
Identity of the Responsible: CAMINS DE VENT, S.C.P.
Address: Camí de Can Martí, 1. 08719 RUBIÓ (Barcelona)
Activity: Hot air balloon flights in Catalonia
For the purposes of the provisions of the General Data Protection Regulation, the personal data that you send us through the web forms will receive the data processing of "Web users and subscribers".
For the treatment of our users' data, we implement all the technical and organizational security measures established in the current legislation.
Principles we will apply to your personal information
In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
• Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or several specific purposes that we will inform you in advance with absolute transparency.
• Principle of data minimization: We are only going to request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
• Principle of limitation of the conservation period: The data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and we will delete those inactive records for a considerable time.
• Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of our users' data by third parties.
How have we obtained your data?
The personal data that we process at hotairballoonbarcelona.com comes from:
• Contact Form.
• Service request form.
• Registration Form.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether or not at hotairballoonbarcelona.com we are processing personal data that concerns us.
Interested persons have the right to:
• Request access to personal data relating to the interested party.
• Request its rectification or deletion.
• Request the limitation of your treatment.
• Oppose the treatment.
• Request data portability.
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. CAMINS DE VENT, S.C.P. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided us and in a structured format, of common use and mechanical reading, and to transmit them to another data controller when:
The treatment is based on consent
The data has been provided by the person concerned.
The treatment is carried out by automated means.
By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.
Interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.
For what purpose do we process your personal data?
At hotairballoonbarcelona.com there are different systems for capturing personal information and I treat the information provided by interested persons with the following purpose for each capture system (forms):
• Contact form: We request the following personal data: Name, Surname, Telephone and Email, to respond to the requirements of users of hotairballoonbarcelona.com For example, we can use this data to respond to your request and answer your questions, complaints, comments or concerns that you may have regarding the information included on the web, the services provided through the web, the processing of your personal data, questions regarding the legal texts included on the web, as well as any other queries that you may have and that are not subject to the contracting conditions. We inform you that the data you provide us will be located on the servers of SW HOSTING AND C.T. S.L. (supplier of CAMINS DE VENT, S.C.P.) within the EU.
There are other purposes for which we process your personal data:
To support and improve the services offered by this website.
Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user's computer when browsing this website that we detail in the Cookies Policy.
To manage social networks. CAMINS DE VENT, S.C.P. You can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of hotairballoonbarcelona.com, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.
In accordance with the provisions of the European data protection general regulation (RGPD) 2016/679, CAMINS DE VENT, S.C.P. (hotairballoonbarcelona.com) will be responsible for the treatment of the data corresponding to Users of the web and subscribers.
CAMINS DE VENT, S.C.P. does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations can be carried out with other professionals, in these cases, the consent of the users will be required, informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.
Legitimation for the treatment of your data
The legal basis for the processing of your data is: consent.
The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.
Category of data collected
The categories of data that are processed are identifying data. In no case are specially protected categories of data processed.
How long will we keep your data?
The personal data provided will be kept until its deletion is requested by the interested party.
To which recipients will your data be communicated?
Many tools that we use to manage your data are contracted by third parties.
To provide services strictly necessary for the development of the activity, hotairballoonbarcelona.com shares data with the following providers under their corresponding privacy conditions:
• Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses "cookies", which are text files located on your computer, to help hotairballoonbarcelona.com analyze the use made by users of the website. The information generated by the cookie about your use of hotairballoonbarcelona.com (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.
• Hosting: SW HOSTING AND C.T. S.L., with address at C/ Ponent, 13-15. Pol. Industrial Mas Llado II. 17458, FORNELLS DE LA SELVA (Girona) More information at: https://www.swhosting.com
SW HOSTING AND C.T. S.L., treats the data with the purpose of carrying out its hosting services to CAMINS DE VENT, S.C.P.
When browsing hotairballoonbarcelona.com, non-identifiable data may be collected, which may include IP addresses, geographic location (approximate), a record of how the services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:
We use this information to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole.
Privacy and data security
CAMINS DE VENT, S.C.P. is committed to the use and treatment of the personal data of the users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with their obligation to save them and adopt all measures to avoid alteration, loss , treatment or unauthorized access, in accordance with the provisions of current data protection regulations.
hotairballoonbarcelona.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
Regarding the confidentiality of the processing, CAMINS DE VENT, S.C.P. will ensure that any person who is authorized by CAMINS DE VENT, S.C.P. to process customer data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a contractual or legal duty).
When a security incident occurs, upon realizing CAMINS DE VENT, S.C.P., it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.
Accuracy and veracity of the data
As a user, you are solely responsible for the veracity and correctness of the data you send to hotairballoonbarcelona.com, exonerating CAMINS DE VENT, S.C.P., from any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Acceptance and consent
The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by notifying CAMINS DE VENT, S.C.P. (hotairballoonbarcelona.com) in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.
CAMINS DE VENT, S.C.P. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, CAMINS DE VENT, S.C.P. will announce on this page the changes introduced with reasonable anticipation of their implementation.
In accordance with the LSSICE, hotairballoonbarcelona.com does not carry out SPAM practices, therefore it does not send commercial emails by electronic means that have not been previously requested or authorized by the user.
Document revised on 4-7-2023